Get Support
Get the most out of your Microsoft 365 experience—browse the training resources and start guides for each of the Microsoft 365 apps, or visit the FAQs page for answers to some of the most commonly asked questions.
For additional assistance with any of the tools in the suite, contact the IT Service Desk, available 24/7 at 617.373.HELP (x4357) or help@northeastern.edu.
Service Desk Support for Microsoft 365
Application
Full Service
Self Service from Microsoft*
Outlook
![Full Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
Calendar
![Full Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
People
![Full Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
Tasks
![Full Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
OneDrive
![Full Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
Word
![Full Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
Excel
![Full Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
PowerPoint
![Full Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
OneNote
![Full Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
Class Notebook
![Partial Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
Staff Notebook
![Partial Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
SharePoint
![Full Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
Teams
![Full Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
Sway
![Partial Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
Forms
![Partial Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
Power BI
![Partial Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
Stream
![Partial Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
Video
![Partial Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
Planner
![Partial Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
PowerApps
![Partial Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
PowerAutomate
![Partial Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
To-Do
![Partial Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
MyAnalytics
![Partial Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
Bookings
![Partial Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
Dynamics 365
![Partial Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
Kaizala
![Partial Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
Project
![Partial Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
Whiteboard
![Partial Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
Viva Engage
![Partial Service Check](http://office365.sites.northeastern.edu/files//2018/11/check-mark.png)
* ITS may not have deep knowledge of these tools, but we will still provide you with the knowledge and the resources that we have available from Microsoft.